Job Posting: Membership and Service liaison agent

Contract Duration: May 19th, 2025 – August 15th, 2025

Hourly Wage: Class 5 starting at $21,71/hour

Hours: Minimum availability of 30 hours per week, 1:30 PM to 8 PM, Monday to Friday.

Position Summary

Native Montreal is looking for a Membership and Service Liaison agent to assist with two core tasks: re-registering members and vetting service providers. This short-term position involves engaging with members to ensure compliance with new membership status requirements and collaborating with service providers to expand and refine the organization’s referral network.

Key Responsibilities

Membership Re-registration:

  • Call members to facilitate their re-registration as per the script.

Service Provider Vetting:

  • Contact service providers to assess their suitability for referrals.

  • Determine whether providers accept non-insured benefits and document findings for the organization’s database and service access map.

Required Skills and Qualities

  • Strong communication skills, with the ability to engage members and service providers effectively.

  • Attention to detail for accurate and thorough data entry.

  • Ability to manage difficult conversations with professionalism and tact.

  • Bilingualism (French and English)

What We Offer

  • Competitive hourly wage based on relevant experience starting at $21,71/hour.

  • Opportunity to contribute to impactful work in a culturally safe environment.

  • A chance to develop communication and data management skills while supporting the Indigenous community.

Apply now by submitting your resume and cover letter to the attention of Estelle Séguin, Director of Operations, at rh@nativemontreal.com.

Native Montreal gives priority to applications from Indigenous community members and strongly encourages them to apply.

Note: Only candidates selected for an interview will be contacted.

This position will remain open until filled.