Job Title: Family Clinic Coordinator
Employment Type: Full-time (35 hours/week)

Context

Native Montreal is a holistic service centre for Indigenous people living in Montréal. The organization is entering a second phase of development, marked by the consolidation and expansion of its health and wellness services, including a primary care Indigenous family clinic integrated within the organization.

The clinic offers primary medical and psychosocial services, traditional healing services, health promotion approaches, and service corridors developed in partnership with the public health network and community partners. All services are grounded in a culturally safe, holistic, and collaborative approach, responding to the realities and needs of Indigenous families, youth, and Elders living in an urban environment.

Position Purpose

Reporting to the Health and Wellness Director, the coordinator ensures the operational coordination of the family clinic and plays a central role in the implementation, development, and continuous improvement of clinic services. The Coordinator acts as a key driver of service operationalization, ensuring alignment between organizational directions, projects, clinical practices, and member needs.

The position is strongly focused on project management, service development and consolidation, coordination with network partners, and contributing to funding development related to clinic services.

Key Responsibilities

1. Administrative and Operational Coordination of the Clinic

  • Coordinate the administrative and logistical operations required for the clinic’s effective functioning (scheduling, billing, record-keeping, supplies/equipment management).

  • Ensure procedures are applied and support their continuous improvement, in line with the evolution of clinical services.

  • Support the organization of administrative work and the flow of information between clinical and administrative functions.

  • Ensure compliance with internal policies and applicable regulatory requirements.

  • Act as a convergence point between clinical teams, administrative teams, and partners involved in the coordinated services.

    2. Project Management and Implementation of Clinical Services

  • Coordinate the implementation, rollout, and continuous improvement of existing and emerging clinical services.

  • Lead service development projects, including:

    • the creation or expansion of new clinical or complementary services;

    • health promotion initiatives;

    • alignment of internal and external service pathways.

  • Structure projects in collaboration with management and clinical teams (objectives, deliverables, implementation phases).

  • Support the operational integration of projects into the clinic’s day-to-day practices.

  • Contribute to identifying needs, priorities, and opportunities for service development, in alignment with community realities.

  • Participate in funding research and development to support the development and consolidation of clinical services, including monitoring relevant funding programs and contributing to the writing of funding applications.

  • Support the implementation of funded projects in collaboration with management, ensuring consistency between commitments, services delivered, and operational capacity.

    3. Coordination of Patient Services

  • Coordinate patient service pathways to ensure smooth scheduling, follow-ups, and referrals.

  • Ensure consistency between services offered and the needs of members and families.

  • Support service adaptation so they remain accessible, relevant, and culturally safe.

  • Collaborate with clinical and administrative teams to resolve issues related to access, continuity, or coordination of services.

    Profile Sought

    Education and Experience

  • Bachelor’s degree in administration, management, health administration, intervention, community health, or a related field, or equivalent experience.

  • Minimum of 2 to 4 years of relevant experience in coordinating projects or services, and in implementing or developing services (health, community, or social services).

  • Work experience in an Indigenous environment or with urban Indigenous populations (strong asset).

  • Experience or involvement in writing funding applications, implementing funded projects, or tracking deliverables (important asset).

  • Experience collaborating with institutional or community partners (asset).

  • Criminal background check required.

    Skills and Competencies

  • Strong organizational, coordination, and project management skills.

  • Ability to translate directions into structured, concrete actions and support service implementation.

  • Excellent communication skills in French and English (spoken and written).  English is required for this position in order to communicate effectively, both orally and in writing, with partners, members, and/or stakeholders whose working language is English.

  • Strong understanding of urban Indigenous realities and issues related to access to care and services.

  • Ability to work within a culturally safe approach in a multidisciplinary and evolving environment.

  • Autonomy, rigor, strong sense of priorities, initiative, and professional judgment.

  • Proficiency with standard office software; knowledge of clinical tools or databases (asset).

  • Commitment to Native Montreal’s mission, values, and approach.

    Working Conditions

  • Full-time position (35 hours/week), schedule adaptable to clinic and member needs.

  • Salary based on experience and the organization’s salary scale: $50,000 to $70,649.

  • Three weeks of vacation after the first year, plus two fixed weeks during the Christmas holiday period.

  • 15 paid sick days per year.

  • 5 paid family responsibility days per year.

  • Pension plan with employer contribution.

  • Group insurance (health and life).

  • Friendly, unionized, and culturally safe work environment.

 We look forward to meeting you!

Apply now by submitting your resume and cover letter to the attention of Ivik Olek, Director of Health and Wellness, at the following email address: rh@nativemontreal.com.

Native Montreal gives priority to applications from Indigenous community members and strongly encourages them to apply.

You don’t have all of the criterias ? Apply anyways.

Only candidates selected for an interview will be contacted.

This position will remain open until filled.