Wellness Navigator - Case Intervention 

Join our team and have a holistic impact on the lives of Indigenous communities living in Greater Montreal!

Would you like to support youth and their families in their personal development journey through a holistic approach to well-being?

We are looking for a committed individual who is eager to ensure the well-being navigation of our members within Native Montreal.

ROLE & RESPONSIBILITIES

Under the supervision of the Director of Prevention and Intervention Services, the Wellness Navigator will primarily work with Indigenous youth and families, providing personalized support and helping them access the necessary services and opportunities to achieve their goals. This position involves both case management activities and active participation in community activities and group interventions in a culturally safe approach.

Specifically, the person will be expected to:

Case Management

  • Build trusting relationships with participants and their families to foster their engagement with the process, services, and support offered.

  • Collaborate with participants to develop a personalized action plan that reflects their autonomy, skills, needs, goals, and cultural values.

  • Continuously assess the strengths, risks, and needs of participants and adjust the action plan and services according to the progress made.

  • Provide guidance and direct participants to the necessary resources to promote their mental, emotional, physical, and spiritual health.

  • Collaborate with external stakeholders (i.e., health professionals, legal services, service providers, etc.) to offer comprehensive support.

  • Ensure accurate and compliant record-keeping.

  • Analyze assessment data to identify trends, deepen the understanding of needs, and adjust interventions accordingly.

  • Stay up to date with intervention practices and participate in professional training.

Community Outreach

  • Maintain a presence in the community to increase the visibility of services.

  • Inform potential participants about available services and resources;

  • Direct members to culturally relevant programs, intervention resources, and appropriate support systems.

Group Intervention Activities

  • Work closely with animation and coordination teams to ensure the smooth running of activities.

  • Build connections and trusting relationships with activity participants.

  • Identify signs of distress or problematic behaviors and intervene with care, calmness, openness, and solidarity.

  • Contribute to the evaluation and continuous improvement process of programs and activities that meet the emotional and developmental needs of participants.

  • The position holder is also expected to support Native Montreal's special activities and development projects.

EXPERIENCE AND REQUIRED SKILLS

Education and professional experience

  • Have completed a college diploma (DEC) in a program related to counseling, personal development or support services combined with three (3) years of relevant experience, or a university degree (BA) in a related field paired with one (1) year of relevant experience.

  • Experience working with Indigenous population, particularly youth and/or families living in urban settings.

  • Comfortable with technology and digital tools.

  • Proficiency in English with a good knowledge of French.

  • Knowledge of an Indigenous language (asset).

Required skills

  • Demonstrate the ability to build meaningful relationships while maintaining professionalism and clear boundaries, promoting respectful and ethical support.

  • Demonstrates strong listening skills, tolerance, empathy, and cultural sensitivity.

  • Possess strong analytical, problem-solving skills and creativity in proposing innovative solutions.

  • Be well-organized and adaptable to changing circumstances.

  • Demonstrate the ability to handle challenges while practicing self-care to ensure long-term, effective support.

  • Be communication-oriented and team-focused to provide holistic support in collaboration with multidisciplinary teams.

  • Have the ability to handle the demanding nature of the work while practicing proactive self-care for sustainable and effective support.

Additional expertise in intervention will be considered an asset: housing, child protection, victim support, addiction, food security.

*Must pass a criminal background check.

WHAT WE OFFER

  • Permanent position of 35 hours per week, with the possibility of evening and weekend work depending on program and participant needs. The schedule is flexible and adjusted on a case-by-case basis.

  • Salary of $50,000 to $76,081, depending on experience and internal equity.

  • Three (3) weeks of vacation after the first year and two (2) fixed vacation weeks during the Christmas holidays.

  • Fifteen (15) paid wellness days per year.

  • Five (5) paid family obligation days.

  • Retirement savings plan with employer contribution.

  • Group insurance with employer contribution.

  • A healthy, flexible, unionized, and culturally safe work environment. 

We look forward to meeting you!

Apply now by submitting your resume and cover letter to the attention of Mélanie Dugas, Director of Prevention and Intervention Services, at the following email address: rh@nativemontreal.com.

Native Montreal gives priority to applications from Indigenous community members and strongly encourages them to apply.

Only candidates selected for an interview will be contacted.

This position will remain open until filled.